There's this guy that works in the brand new building across the street. He looks official, and my suspicion is that he's not an office worker there, but rather a foreman or contractor--the lead on one of the few remaining small teams putting finishing touches on the structure.
He came in the other day, desperately looking to purchase a utility knife. Of course, the one thing I just ran out of is exactly what he needed. Apologizing that I was out of retail knives, I offered to lend him one of our own store-use blades. He was very grateful to accept and, as soon as he was finished, brought it right back.
He came in again today, this time needing a padlock. And I had plenty of padlocks in stock--both keyed and combination. As he was paying, he thanked me again for letting him borrow the blade the other day and said, "It's rare to find a place that will do that these days."
I simply smiled and replied, "We're a neighborhood store."
With an understanding grin, he replied, "And I'm sure that keeps you very busy."
He was right.
#Community #NeighborhoodStore #AMBC4ME
Marty Johnson, AMBC Director of Marketing | askunclemarty.com